Train staff and security personnel in public transport are increasingly confronted with challenging situations. To improve employee safety and de-escalate conflicts at an early stage, Body-Cams are becoming more and more important.
The use of body-cams in public transport primarily aims to protect train staff and de-escalate conflict situations. The NetCo Body-Cam Pro enables this through its front display. The visible presence of the camera, combined with activating the front display and announcing a possible recording, has a deterrent effect and reduces assaults. At the same time, the body-cam provides objective documentation and supports the investigation of incidents. The recorded footage is legally usable and can support law enforcement authorities.
The figures are clear: over 75,000 violent incidents on German railways since 2022, with numbers continuing to rise (source: German Bundestag, 2023–2025). For train staff, passengers, and security personnel, this means increased risk, stress, and uncertainty. Deutsche Bahn, for example, began testing NetCo body-cams as early as 2017 and now deploys them nationwide—from regional services to long-distance trains. The objectives are clear:
Train staff report: the visible body-cam with front display acts like a psychological mirror. Aggressors see themselves and are encouraged to reflect on their behavior. In many cases, this prevents further escalation. As a result, de-escalation often begins even before recording starts. If a situation does not calm down despite the active display, a short verbal notice (“Recording is starting.”) is usually enough to fully defuse the conflict.
In practice, the NetCo body-cam achieves de-escalation rates of up to 75% simply by activating the front display. The result: fewer physical assaults on train staff, fewer verbal confrontations, and greater support in difficult situations—on trains, buses, platforms, and in stations.
75%
Deescalation
with the front display
„
“Since I’ve had the camera, it’s been a world of difference… The level of respect is noticeably higher with the camera than without.”
“
– M. Wilk, train attendant –
„
I don’t just have my own pair of eyes anymore – someone else is watching as well. And in case of doubt, you can rely on the video footage.
“
– Andreas Bialas, train attendant –
„
I’m being filmed by surveillance cameras here anyway. That’s why I don’t think it makes much of a difference.
“
– Tram Nguyen, passenger –
The NetCo Body-Cam Pro combines technology with practical benefits:
NetCo Body-Cams are developed according to the principle “value before technology.” This means less paperwork, clearer situational awareness, and reliable evidence.
